ENVYONE offers secure and reliable jewellery shipping across Australia with every order carefully packaged and sent via Australia Post. All Australian orders include tracking, with both Standard and Express Delivery options available.

• Shipping Carrier: Australia Post
• Order Tracking: All Australian jewellery orders include tracking. Your tracking number will be sent by email once your order has been dispatched.

Standard Shipping:

• Estimated Delivery: 3-5 business days
• Shipping Fee: $10 AUD Flat Rate
• FREE Standard Shipping on orders over $99AUD

Express Shipping:

• Estimated Delivery: 1-3 business days
• Shipping Fee: $13 AUD Flat Rate
• FREE Express Shipping on orders over $150 AUD

Please note that estimated delivery times do not include order processing and dispatch time. Delivery may vary depending on your location, Australia Post service conditions, public holidays and peak shopping periods.

• Shipping Carrier: Australia Post International
• Order Tracking: All New Zealand orders include tracking. Your tracking details will be sent by email once your order has been dispatched.

Standard Shipping:

• Estimated Delivery: 3-5 business days
• Shipping Fee: $15 NZD Flat Rate
• FREE Standard Shipping on orders over $200 NZD

Express Shipping:

• Estimated Delivery: 1-3 business days
• Shipping Fee: $25 NZD Flat Rate
• FREE Express Shipping on orders over $250 NZD

Customs Duties & Taxes

Orders shipped from Australia to New Zealand may be subject to customs duties, import taxes or other local charges. Any applicable duties, taxes or customs charges are set by New Zealand customs authorities and are the responsibility of the customer. If charges apply, they must be settled before your order can be cleared for delivery.

Delivery Times

International delivery timeframes are estimates and do not include order processing or dispatch time. Delivery may take longer for remote locations or during customs processing, public holidays, peak shopping periods and other carrier delays outside our control.

Standard Shipping:

• Estimated Delivery: 7–14 business days
• Shipping Fee: $24.99 USD
• Free Standard Shipping on orders over $200 USD
• Tracking is provided once your order has been dispatched.

Express Shipping:

• Estimated Delivery: 3–5 business days
• Shipping Fee: $39.99 USD
• Free Express Shipping on orders over $400 USD
• Express tracking is provided once your order has been dispatched.

Delivery timeframes are estimates from dispatch and do not include order processing or customs clearance. Delivery to remote locations may take longer.

United States Duties & Taxes

Orders shipped from Australia to the United States may be subject to customs duties, import taxes or other applicable charges. Any fees are assessed by U.S. Customs and Border Protection (CBP) and are the responsibility of the customer.

Where charges apply, payment may be required before your parcel can clear customs and be released for delivery.

Standard Shipping:

• Estimated Delivery: 5–8 business days
• Shipping Fee: $20.00 CAN
• Free Standard Shipping on Canadian orders over $200
• Tracking: Included with every order

Express Shipping:

• Estimated Delivery: 5–8 business days
• Shipping Fee: $29.99 CAN
• Free Express Shipping on Canadian orders over $350
• Tracking: Included with every order

Delivery estimates apply from the date of dispatch and do not include order processing or customs clearance times. International delivery times may vary depending on your location, carrier operations, Canadian customs processing and peak delivery periods. Remote and regional areas of Canada may require additional delivery time.

Canada Customs Duties & Import Taxes

Orders shipped from Australia to Canada may be subject to Canadian customs duties, import taxes or other applicable import charges upon arrival.

Any duties, taxes or customs fees are assessed by the relevant Canadian customs authorities and are the responsibility of the customer. Where charges apply, payment may be required before your order can clear customs and be released for delivery.

Customs charges are separate from the shipping fees paid to at checkout and may vary according to the value and classification of your order and current Canadian import regulations.

ENVYONE provides secure, fully tracked jewellery shipping from Australia to the United Kingdom, offering both Standard and Express international delivery options at checkout. Each order is professionally packaged to ensure safe transit and includes end-to-end tracking from dispatch to final delivery.

Standard Delivery:

• Estimated Delivery Time: 5–8 business days
• Shipping Cost: £12.99
• Free Standard Shipping: Available on UK orders over £150
• Tracking: Included with every shipment

Express Delivery:

• Estimated Delivery Time: 2-4 business days
• Shipping Cost: £24.99
• Free Express Shipping: Available on UK orders over £250
• Tracking: Included with every shipment

Please note that delivery timeframes begin once the order has been dispatched and do not include processing time or potential customs clearance delays. Actual delivery times may vary depending on courier services, UK customs procedures, seasonal demand, and the destination location. Remote or regional areas may experience slightly longer transit times.

UK Customs, Duties & Import Taxes

Orders shipped from Australia to the United Kingdom may be subject to customs duties, VAT, import taxes, or additional government charges upon arrival.

These fees are determined by UK customs authorities and are the responsibility of the customer. If applicable, payment may be required before the parcel is released from customs and delivered.

Please note that all import duties and taxes are separate from shipping charges paid at checkout and may vary based on order value, product type, and current UK import regulations.

ENVYONE offers secure, tracked international jewellery shipping from Australia to selected destinations worldwide. All international orders are carefully packaged and include tracking from dispatch through to delivery.

Standard Delivery:

• Estimated Delivery Time: 7-14 business days
• Shipping Cost: €20.99
• Free Standard Shipping: Available on orders over €300
• Tracking: Included with every shipment

Express Delivery:

• Estimated Delivery Time: 5-8 business days
• Shipping Cost: €29.99
• Free Express Shipping: Available on orders over €350
• Tracking: Included with every shipment

International Shipping:

• Estimated Delivery: 5–10 business days
• Tracking: Included with every order
• Dispatch Location: Sydney, Australia

Delivery estimates apply from the date of dispatch and do not include order processing or customs clearance. International delivery times may vary depending on the destination, local postal services, customs processing, carrier delays and peak delivery periods. Remote or regional locations may require additional delivery time.

International Duties, Taxes & Customs

Orders delivered outside Australia may be subject to customs duties, import taxes, VAT or other local charges imposed by the destination country.

Any applicable duties, taxes or customs fees are determined by local customs authorities and are the responsibility of the customer. Where charges apply, payment may be required before your ENVYONE order can clear customs and be released for delivery.

Customs duties and taxes are separate from the shipping fee paid to ENVYONE at checkout and vary according to the destination, order value, product classification and local import regulations.

If you have any questions about our Shipping & Returns, Products, or Jewellery Care, please don’t hesitate to email us - we’re always happy to assist.
info@envyone.com.au