Privacy Policy ENVYONE Jewellery

Protecting the privacy and security of your personal data is very important to us. This Privacy Policy explains what information we collect about you, how we use, share, and manage it, and the choices you have regarding your data. Please read it carefully.

What We Collect and Why

At ENVYONE Jewellery, we are committed to safeguarding your privacy as both a customer and a visitor to our website. We collect information in several ways: when you share it with us, when you make purchases, engage with our digital platforms, or interact with our affiliates and partners. The data we collect helps us provide you with better products, services, and a personalised shopping experience.

We respect the confidentiality of your information and comply with all relevant privacy laws, including the Australian Privacy Principles. You can review, correct, update, or delete your personal information by contacting us directly.

How We Use Your Information

We use the information we collect to:

• Communicate with you regarding orders, updates, offers, and promotions.
  
• Provide technical support and customer service.
  
• Personalise your experience on our website.
  
• Analyse and improve our website, products, and services.
  
• Measure customer satisfaction and address any issues.
  

Aggregated and anonymised data may also be used for marketing, reporting, advertising, and understanding customer preferences.

Any content you make publicly available, such as reviews or comments, may be visible to others. Even if removed, copies may remain on cached or archived pages elsewhere.

Accessing and Updating Your Information

To update or amend your personal information, contact us at info@envyone.com.au We may ask you to verify your identity to ensure your data is protected.

Right to Be Forgotten

If you wish to have your personal information deleted, you may notify us in writing. We will comply with your request within a reasonable timeframe unless retention is required by law.

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyse website traffic. Cookies do not access personal files on your device. You may disable cookies in your browser settings, but some website features may not function properly.

Cookies and pixels may also be used to deliver relevant advertising via third-party platforms like Google and Meta.

Direct Marketing

We and our trusted partners may contact you with marketing messages via email, SMS, or mail. You can opt out at any time using the unsubscribe link in communications or by contacting us directly.

SMS Marketing: By subscribing or making a purchase, you consent to receive SMS notifications, offers, and transactional messages. Standard message and data rates may apply. You may unsubscribe using the link provided in the messages.

Sharing Your Information

We do not sell your personal information. We may share data with service providers when necessary for order fulfillment, payment processing, legal compliance, or protecting our rights. All third parties are required to maintain privacy standards consistent with this policy.

How We Protect Your Data

We use physical and digital safeguards, including encryption and access controls, to protect your personal information. Please help us by keeping your account passwords secure and unique across different platforms.

Third-Party Ads and Links

Our website may contain links or ads from third-party platforms. ENVYONE Jewellery is not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing personal information.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

Last updated: 21st of October, 2025.

Contact Us

For questions or concerns about this policy or your personal data, contact us at:

Post: P.O Box 4680 Sylvania Waters, NSW, 2224 AUS
Email: info@envyone.com.au